Most health systems are being held accountable for outcomes shaped by what happens outside of their walls. The infrastructure to change that doesn’t exist yet in most organizations.
Designing it, staging it, and making it measurable is our work.
By transforming how our systems work together,
we aim to build a better future where health equity is not just a goal, but a lived reality.
Our Story
Most health systems are being asked to solve problems they were never designed to solve. They’re held accountable for outcomes they don’t control. The infrastructure to change that doesn’t exist yet. Building it out is our work.
Our work is grounded in three realities:
Clinical care is important, but our healing primarily happens in our homes, faith communities, schools, workplaces, and support networks. Every individual is shaped by their family, neighborhood, culture, opportunity, trauma, and personal choice.
Health systems are increasingly being held accountable for non-clinical factors that happen beyond their hospital walls. Community organizations deliver this essential care, but are rarely integrated into health system workflows, data, or reimbursement.
When coordination depends on informal relationships rather than designed systems, patients fall through gaps. They miss appointments or a preventable crisis lands them in the ER.
Remedy & Root exists to bridge that gap by strengthening cross-sector partnerships, so that community integration is operational - not aspirational.
We design complex systems change to be staged, measurable, and practical. Each engagement is intentionally sequenced into tangible decisions and milestones aligned with shared goals, outcomes, and incentives. We meet organizations where they are, reduce risk at each stage, and create durable systems that honor both clinical excellence and community strength.
Remedy & Root was built on the conviction that systems change doesn’t happen through goodwill alone. It requires designed infrastructure, shared accountability, and someone who can hold the whole ecosystem in view.
Who We Work With
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![Nurse standing with hands gently folded in front, face out of frame, wearing clinical scrubs in a healthcare setting.]()
Health Systems
Health system & clinical leaders including hospital executives, strategy leaders, population health teams, oncology and chronic care programs, maternal health, care management, and value-based care teams.
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![Diverse group of adults standing in a half circle at a community gathering, engaged in conversation and actively listening to one another.]()
Community Organizations
Community-based organizations (CBOs) including social service providers, navigation programs, behavioral health organizations, and advocacy groups that deliver essential non-clinical care.
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![Interior of a modern, multi-level office building with open atrium, glass walls, natural light, and visible stairways connecting floors.]()
Public Sector
Public sector state and local agencies & payers including Medicaid agencies, public health departments, and payer partners working to align policy, payment, and performance with community-rooted solutions.
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![Black and white photo of one person handing money to another seated on the ground under a bridge, suggesting an act of compassion and support in an urban setting.]()
Philanthropy
Philanthropic & cross-sector collaboratives including funders and backbone organizations investing in systems change, equity, and sustainable community health models.
What Sets Us Apart
We act as the integrator bringing clinical and community partners together to design infrastructure that fits within real workflows, governance structures, and accountability models.
We build the infrastructure that makes whole-person care operational, not aspirational. Whole-person care is widely accepted as a principle, but few organizations have built the connective systems between clinical operations and community-based supports to make it real. We translate between partners and design shared infrastructure as an ecosystem, not a collection of programs.
We specialize in the hard middle where health systems carry financial risk for outcomes shaped by social and non-clinical factors that happen beyond their walls. Community organizations deliver essential care but are rarely integrated into health system workflows, data, or reimbursement. We work in the pace between them where coordination either holds or breaks down.
Our work is informed by decades of leadership and lived experience navigating cancer twice. Nearly two decades across national non-profits, public agencies, and cross-sector systems, combined with firsthand experience of being a patient inside a fragmented system, This combination provides rare clarity on where systems fail and what it actually takes to make them work.
We design for durability, not dependency. As a small consultancy, we remain adaptable to ever-changing environments. We focus on durable, scalable infrastructure that is uniquely tailored to your community that continues to deliver value long after our work together ends.
And because we believe integration has to come before automation, we are building the technology layer to match.
We are developing AI that starts from community infrastructure, Most predictive models in health care ask who is at risk, a question built on clinical data that systematically under-represents the patients with the most complex needs. So, we’re developing an AI model that reframes the question: Which patients are falling through the cracks between clinical care and community support systems, and what specific action should a navigator or social worker take next?
Prediction without recommendation generates lists. It tells an already overwhelmed navigator that someone needs help without telling them what kind, from whom, or how urgently. Our model is designed to move from flagging risk to recommending action, with explainability and fairness auditing built into the architecture from the start. This is AI built to reduce the burden on the people doing the hardest work in health care, not to add another dashboard to their day.
Remedy & Root was founded by Tracy Steffek, MPA, a national systems strategist, double cancer survivor, and patient advocate with nearly two decades of experience spanning public health, government, national non-profit leadership, and cross-sector systems change.
Tracy holds a Master of Public Administration from Virginia Tech, a Bachelor of Science in Human Development and Family Studies from Penn State, and executive education in AI and Digital Health Transformation from Harvard Medical School where she focused on developing AI model models that identify patients falling through cracks between clinical care and community support systems.
Her career has been defined by one consistent focus: building the infrastructure that makes complex systems actually work for the people who depend on them. Her lived experience navigating cancer - twice - is not background color. It is the lens through which every engagement is designed.