Our Story
When someone receives a cancer diagnosis or is managing a chronic illness, medical care is only part of the picture. Likely, they are navigating compounding issues, like a lack of transportation or child care.
Too often, patients are left to coordinate clinical care, behavioral health, and community-based services themselves. The result? They fall through the cracks, miss appointments, or a preventable crisis lands them in the ER.
As we move away from fee-for-service and towards value-based care, health systems are increasingly accountable for non-medical outcomes as they work towards quality improvement and cost control. Yet, the upstream conditions that shape our health and the supportive care systems meant to address them are under-resourced, siloed, and operating in parallel. This disconnect is often why the concept of value-based care falls short.
Remedy and Root helps to bridge this gap by building community integration as core operating infrastructure with clinical care and aligning it with shared goals, outcomes, and incentives.
Our work is grounded in three realities:
Every individual is shaped by their family, neighborhood, culture, opportunity, trauma, and personal choice. Clinical care is important, but our healing primairly happens in our homes, faith communities, schools, workplaces, and support networks.
Health systems are increasingly being held accountable for non-clinical factors that happen beyond their hospital walls. Community organizations deliver this essential care, but are rarely integrated into health system workflows, data, or reimbursement.
When coordination depends on informal relationships rather than designed systems, patients fall through gaps. We exist to bridge that gap and create cross-sector partnerships that make community integration operational - not aspirational.
We design complex systems change to be staged, measurable, and practical. Each engagement is intentionally sequenced into tangible decisions and milestones. We meet organizations where they are, reduce risk at each stage, and create durable systems that honor both clinical excellence and community strength.
I’m Tracy Steffek, the founder of Remedy & Root - a consulting practice grounded in the belief that real change happens when systems listen to communities and work with them, not just in them.
With nearly two decades of experience, I have helped a multitude of mission-driven organizations build more connected communities. As a systems integration strategist, my work helps hospitals operationalize care by aligning navigation, community partnerships, and performance so that all patients are seen as a whole person and they receive services that work together, not in isolation.
I specialize in:
Systems integration and strategic transformation
Community engagement and cross-sector collaboration
Policy and program development and scale
Capacity building and implementation support
For me, this work is both personal and professional. As a double cancer survivor, I bring a rare combination of strategic expertise, lived experience, and a deep respect for grassroots leadership. Whether helping hospitals design patient navigation services or supporting coalitions in aligning health and local systems to meet basic needs during cancer or a chronic illness, I center the people most impacted and help organizations move from intention to actionable impact.
I believe in working across ideologies to create shared solutions, but recognize that we can’t keep patching broken systems and expecting better outcomes. Real change demands both courage and collaboration to create something innovative. That is why I created Remedy & Root - because I believe the future of care can be designed for our real lives. Let’s build it together!