Our Services

Connecting Supportive Care to Value-Based Performance


Remedy & Root helps health systems and communities build the operating infrastructure required 
to deliver whole-person care and succeed under value-based accountability. 
Our work is grounded in two realities:
  • Health systems are being held financial accountable for outcomes driven by social and non-clinical factors.
  • Community organizations deliver essential care, but are rarely integrated into health system workflows, data, or reimbursement.

We exist to bridge that gap. Our services are designed to meet organizations where they are, 
reduce risk at each stage, and create durable systems that last. 
Purpose: Create executive clarity about where supportive care, community integration, and value-based performance are misaligned and what it is costing the system.

Includes:

  • Supportive care and navigation readiness assessment
  • Current-state mapping across clinical and community systems.
  • Identification of unmanaged value-based risk.
  • Executive briefing and decision options.

Best For:

  • Health systems entering or expanding value-based contracts, oncology or chronic care programs, and leadership teams seeking clarity before investing.

See the Spark

A compass leaning against a wooden wall near a window with frosted glass.

Design the Bridge

Purpose: Translate insight into a clear, actionable operating model for whole-person care.

Includes:

  • Supportive care and navigation model design,
  • Community partnership architecture and workflows.
  • Closed-loop referral and accountability framework.
  • Alignment to value-based metrics and performance goals.
  • Phased implementation roadmap.

Best For:

  • Organizations ready to move beyond pilots and align supportive care with enterprise strategy and board expectations.
A white electrical box on a sidewalk with black graffiti that reads 'Be the change' and a heart symbol, with parked cars and residential buildings in the background.

Prove & Sustain Value

Purpose: Ensure the strategy takes hold and functions in real-world conditions.

Includes: 

  • Implementation sequencing and execution support.
  • Internal alignment and change management.
  • Community partner onboarding and integration.
  • Governance and accountability setup.
  • Real-time trouble shooting and refinement.

Best For:

  • Health systems with clear direction but limited capacity to operationalize complex, cross-sector initiatives.

Make It Work

Purpose: Demonstrate impact, optimize performance, and sustain results over time.

Includes: 

  • Performance tracking aligned to value-based metrics.
  • Utilization, quality, and equity analysis.
  • Continuous improvement cycles.
  • Executive and board-ready reporting.

Best For:

  • Organizations managing long-term risk, board scrutiny, or enterprise-level value-based accountability.

Supplemental Services

Supplemental services can be added to any engagement or provided as targeted support for specific needs.
Executive & Board Advisory: Board & C-Suite briefings, value-based risk and governance advisement, and decision support for major investments or partnerships.
Community Partnership Development: CBO readiness and capacity assessments, backbone and convening support for cross-sector collaboratives. 
Navigation & Workforce Design: Navigator role design and competency frameworks, training and onboarding support, and workflow optimization across teams. 
Equity and Access Strategy: Equity-centered design facilitation, identification of structural barriers and access gaps, community-informed strategy development.
Technology Enablement (Non-Vendor): Data sharing and feedback loop design.
Facilitation & Strategic Convening: Cross-sector planning sessions, community and stakeholder convening, strategy retreats and design sprints.

How Clients Typically Engage

Most organizations begin with See the System, then progress into Design the Bridge and Make It Work as readiness increases. Supplemental services are layered in as needed to accelerate implementation, deepen alignment, or respond to emerging challenges. 
Our pricing structure is grounded in Root & Remedy’s community-driven values. Services can be customized to your needs to ensure your solution fits your budget and drives real impact. Custom quotes can be provided based upon scope, timeline, and team support. We accept phased projects and collaborate with funders or intermediaries.

Results to Expect

Clients gain:
  • Clear line of sight between supportive care and value-based performance.
  • Reduced unmanaged risk tied to non-clinical drivers. 
  • Stronger, more sustainable community partnerships. 
  • Systems that work in practice and not just on paper.